JOIA Paraiso by Iberostar All Inclusive
Hotel
Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa del carmen, MX
Description
Nestled between the lush jungle and the turquoise Caribbean Sea, this Puerto Morelos resort offers a wealth of amenities, including water sports facilities and a tennis court. Guests can savor a continental or buffet breakfast each morning and enjoy delicious Mexican cuisine at the in-house restaurant. Suites boast Grand Star service, featuring personalized check-in/check-out, sparkling wine, packing/unpacking services, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as the Honeymoon Villa and Ocean Front Suites, provide butler service and a personalized minibar. Located just 47 km from Cancun and 19 km from Playa del Carmen, with Cozumel International Airport a mere 27 km away, this resort is the perfect base for exploring the Riviera Maya. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.
Contact details
Available rooms
Facilities
- 24-hour front desk
- 24-hour security
- Air conditioning
- Airport Shuttle surcharge
- Bellboy service
- Bicycle storage
- Car park surcharge
- Check-in hour
- Check-out hour
- Cloakroom
- Clothes dryer
- Concierge
- Currency exchange facilities
- Garden
- Golf desk
- Gym
- Hotel safe
- Key Collection
- Late Check-out surcharge
- Launderette surcharge
- Laundry service surcharge
- Lift access
- Local and international calls
- Luggage room surcharge
- Medical service surcharge
- Mobile phone coverage
- Multilingual staff
- Newspaper stand
- Private beach area
- Private pool
- Room service
- Secure parking
- Shop
- Smoke detector
- Sun terrace
- Terrace
- Transfer service surcharge
- Valet parking
- Wheelchair-accessible
- Wi-fi surcharge
House rules
- Check-in
- 15:00:00 - 00:00:00
- Check-out
- 12:00:00 - 12:00:00
Location
Carretera Chetumal-Puerto Juárez Km. 309 Fracc. Pl, Playa del carmen, MX